The Claremont Colleges

CARE GUIDE

Are you or someone you know in distress?

Call Campus Safety (909) 607-2000

Yes and I need to speak with Counselor; Call Monsour Counseling & Psychological Services (MCAPS) (909) 621-8202 or a Crisis Line.

Call Campus Safety (909) 607-2000

Yes and I need to speak with a Counselor; Call Monsour Counseling & Psychological Services (MCAPS) (909) 621-8202 or a Crisis Line

Personal concerns: Call the appropriate dean’s office below or (MCAPS) (909) 621-8202

Academic concerns: Call the appropriate dean’s office below

Campus Resources for Students

Student Services

Campus Safety (909) 607-2000
Monsour Counseling & Psychological Services (5C) (909) 621-8202
Student Health Services (5C) (909) 621-8222
TimelyCare Telehealth timelycare.com/theclaremontcolleges
The EmPOWER Center (909) 607-2689
Queer Resource Center (909) 607-1817
Office of Black Student Affairs (909) 607-3669
Office of Chicano/Latino Student Affairs (909) 621-8044
Office of the Chaplains (909) 621-8685
Health Education Outreach (909) 607-3602
Student Disability Resource Center (909) 607-7419
Title IX Website services.claremont.edu/titleix

Campus Safety: (909) 607-2000
Monsour Counseling & Psychological Services (5C): (909) 621-8202
Student Heath Services: (909) 621-8222
TimelyCare Telehealth: timelycare.com/theclaremontcolleges
The EmPOWER Center: (909) 607-2689
Queer Resource Center: (909) 607-1817
Office of Black Student Affairs: (909) 607-3669
Office of Chicano/Latino Student Affairs: (909) 621-8044
Office of the Chaplains: (909) 621-8685
Health Education Outreach: (909) 607-3602
Student Disability Resource Center: (909) 607-7419
Title IX Website: services.claremont.edu/titleix

Graduate students should seek services from TimelyCare and in emergencies contact 911 or Campus Safety at 909-607-2000

Know the Signs: How to Help a Student in Distress

SENSE A CONCERN
The Claremont Colleges (TCC) community, including staff, faculty, and students, plays a vital role in offering compassionate support to students experiencing distress. These students may feel lonely, overwhelmed, and struggle academically or personally, leading to various serious issues. As someone who frequently interacts with them, you might be the first to notice these concerns. TCC encourages you to respond with empathy and kindness.

SHARE A CONCERN
If students don’t seek help, your intervention can be crucial in aiding their academic success or even saving their life. This guide
aims to help you recognize signs of distress and direct you to suitable campus resources. Students showing the behaviors listed
below often experience similar issues across campus settings. Trust your instincts and speak up if a student’s behavior concerns or
alarms you.

  • Significant decline in quality of work & grade
  • Repeated absences
  • Bizarre or concerning content in writing, emails, or presentations
  • Conversations with students center around personal concerns rather than academics
  • Disruptive in class
  • Changes in physical appearance such as a decline in hygiene or grooming, weight loss/gain or appetite changes
  • Fatigue, excessively tired or sleep issues
  • Substance abuse
  • Disoriented, confused, difficulty concentrating or “in a fog”
  • Bizarre/slurred speech or thinking patterns
  • Disclosure of significant personal issues such as familial, financial, trauma, suicidal/homicidal ideas, grief
  • Excessive tearfulness, panic, irritability, disassociation or numbness
  • Verbal attacks or harassment such as taunting, intimidation, badgering or bullying
  • Bizarre, magical thinking or student seen excessively laughing or talking to themselves
  • Concern expressed by other students, faculty, staff or family
  • Unprovoked anger or hostility
  • Direct or vague threats to harm self or others
  • Unable to care for themselves
  • Academic assignments displaying themes of violence, hopelessness, worthlessness, despair, suicidal thoughts, isolation or provocative statements that could be seen as threatening
  • Communicating threats via email, text, phone calls or other means

Crisis Lines

MCAPS 24/7 Crisis Line (909) 621-8202
988 Suicide & Crisis Lifeline Call or Text 988
Project Sister (909) 626-4357
The Trevor Lifeline (LGBTQ+) (866) 488-7386
Crisis Text Line Text HELLO to 741741
Students of Color Crisis Text Line Text STEVE to 741741
Employee Assistance Program  (800) 234-5465

Campus Safety: (909) 607-2000
Monsour Counseling & Psychological Services (5C): (909) 621-8202
Student Heath Services (5C): (909) 621-8222
The EmPOWER Center: (909) 607-2689
Queer Resource Center: (909) 607-1817
Office of Black Student Affairs: (909) 607-3669
Office of Chicano/Latino Student Affairs: (909) 621-8044
Office of the Chaplains: (909) 621-8685
Health Education Outreach: (909) 607-3602
Student Disability Resource Center: (909) 607-7419
Title IX Website: services.claremont.edu/titleix

Please be aware of FERPA regulations when assisting students, especially concerning health and safety emergencies. For detailed guidance, visit studentprivacy.ed.gov.